Question 1

Do you guarantee bond back for end of lease cleaning?

Accepted Answer

Yes! We offer a bond-back guarantee for all our end-of-lease cleaning services. If your landlord or property manager is not satisfied, we will return to re-clean at no additional cost — no questions asked.

Question 2

How do I book a cleaning or pest control service?

Accepted Answer

You can book by clicking 'Get Quote' on our website, calling us on 0478 711 829, or emailing ilovahclean@gmail.com. We typically respond within 1 hour during business hours with a tailored quote.

Question 3

How far in advance should I book your services?

Accepted Answer

We recommend booking at least 2–3 days in advance to secure your preferred time slot. For end-of-lease cleans, book as soon as you know your move-out date to ensure availability.

Question 4

Are your pest treatments safe for children and pets?

Accepted Answer

Absolutely. Rest In Pest uses certified, pet-safe and child-safe products for all treatments. We'll advise you on any brief ventilation period needed after application, typically 30–60 minutes.

Question 5

Can I be present during the cleaning?

Accepted Answer

Absolutely! You are welcome to stay home during the clean. Many clients also choose to leave while we work.

Question 6

Do you provide free quotes?

Accepted Answer

Yes, all quotes are 100% free and obligation-free. Simply reach out via phone, email, or the booking form and we'll provide a detailed quote based on your specific needs.

Question 7

Do you offer a satisfaction guarantee?

Accepted Answer

We stand behind every clean with a 100% satisfaction guarantee. If you're not happy with any aspect of the service, contact us within 24 hours and we'll return to make it right at no extra charge.

Question 8

What areas do you service?

Accepted Answer

We service Toowoomba and all surrounding suburbs within ~50km, including North Toowoomba, East Toowoomba, South Toowoomba, Harristown, Rangeville, Newtown, Wilsonton, Rockville, Glenvale, Kearneys Spring, Middle Ridge, Centenary Heights, Drayton, Darling Heights, Highfields, Helidon, and Gatton.

Question 9

How much does pest control cost in Toowoomba?

Accepted Answer

Pest control services in Toowoomba start from $195, depending on the size of your property and the level of infestation. Contact us for a free, tailored quote.

Question 10

How often should pest control be done in Queensland?

Accepted Answer

Most homes in Queensland should have pest control done every 6 to 12 months for effective, ongoing protection against common pests like cockroaches, ants, and spiders.

Question 11

What is included in bond cleaning?

Accepted Answer

Bond cleaning includes a thorough deep clean of all areas — kitchens, bathrooms, floors, windows, and all living spaces — carried out to real estate standards to help you get your bond back.

Question 12

Is pest control safe for pets and children?

Accepted Answer

Yes. Our treatments are safe when applied by our licensed technicians. Once the treated areas are dry — typically 30 to 60 minutes — it is safe for both pets and children to return.

Question 13

Do you service Highfields and surrounding areas?

Accepted Answer

Yes! We regularly service Highfields, Helidon, Gatton, and all areas within approximately 50km of Toowoomba. Contact us to confirm availability for your specific suburb.

Question 14

Do you cover Harristown, Rangeville, and Newtown?

Accepted Answer

Absolutely. We regularly service Harristown, Rangeville, Newtown, Wilsonton, Rockville, Glenvale, Kearneys Spring, Middle Ridge, Centenary Heights, Drayton, Darling Heights, and all Toowoomba suburbs. Book online or call 0478 711 829.

Question 15

Can I book a same-day or next-day service in Toowoomba?

Accepted Answer

Subject to availability, yes — we offer same-day and next-day bookings for bond cleans, pest control, and other services across Toowoomba and surrounds. Call 0478 711 829 directly for urgent bookings.

Question 16

What payment methods do you accept?

Accepted Answer

We accept bank transfer (EFT) only. Your invoice shows our BSB and account number, and payment is due on completion of service unless prior arrangements have been made.

Question 17

How long does a bond clean take?

Accepted Answer

Bond cleans typically take 4–8 hours depending on the size and condition of the property. A standard 3-bedroom home usually takes around 5–6 hours with our team.

Question 18

Are you insured and licensed?

Accepted Answer

Yes. iLovah Cleaning Services is fully insured for public liability, and all pest control work is carried out by licensed, certified technicians in accordance with Queensland regulations.

Question 19

Do you bring your own cleaning supplies and equipment?

Accepted Answer

Yes, we arrive fully equipped with all professional-grade cleaning products and equipment. You don't need to supply anything — just let us in and we'll handle the rest.

Frequently Asked Questions

Frequently Asked Questions